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Quality Assurance Training

Quality Assurance Training

Welcome to the Quality Assurance Training Course!   Congratulations on becoming a QA!  You have proven yourself a successful caller and are ready to take on the responsibility of monitoring campaigns and ensuring a standard of quality!  With this new role, you...
Agent Training

Agent Training

Welcome to Heroes!   We are so excited for you to start your journey with us!  This training course will help accelerate your learning and get you ready to start working with us! Watch each of the videos carefully as they contain lots of valuable information.  If...